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Telehealth Explorer Blog

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Telehealth Explorer Blog

Filter by Search or Category Selection

Telehealth Explorer Blog

Filter by Search or Category Selection

Displaying items by tag: Technology

Monday, 28 June 2021 16:25

Phone, Texting, and Faxing in Healthcare

As technology rapidly advances, healthcare providers are increasingly in need of phone, texting, and fax services that are user-friendly for patients and providers, HIPAA-secure, and under the control of the provider for security reasons. Recently, Ray Barrett interviewed Pankaj Gupta, founder of IPlum, on the topic of meeting technology needs in the healthcare community. 

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When it comes to your telehealth practice, choosing the right technology is quite important! Technology malfunctions can cause hiccups during healthcare appointments and faulty audio devices can cause practitioners to miss critical information. Recently, TCI CEO Raymond Barrett reviewed the pros/cons of various microphones he utilizes while practicing telemental health. 

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The COVID-19 pandemic has triggered an overhaul of school services, with many social workers and counselors switching from in-person counseling to telehealth. This transition can encourage safer student access to behavioral health services, but it can also increase the need for telehealth training. 

According to the policy group, Education Commission of the States, 1 in 6 children experience a mental health disorder in a given year—with over half forgoing proper treatment. Many students who received care pre-pandemic used school counseling offices as a safe space for processing emotional hardships. School social workers and counselors are now pivoting to provide the same standard of care virtually as they offered in person. 

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No longer bound by four walls or a physical address, telehealth platforms for K-12 schools have modernized how students learn and socialize. Not only is remote technology connecting students with teachers from afar, it’s also inviting psychiatrists, social workers, and therapists to the conversation. Telehealth services allow an accessible, team-based approach to student care.

Published in Blog
Tuesday, 23 February 2021 18:35

Free TeleMental Health Training

Many clinicians are quite adept at using technology, yet the competencies that are required when providing telehealth services are not so evident. Raymond Barrett created this recorded course as an overview of all topics regarding telemental health.  It is not meant to address all of the areas of telehealth, but instead is offered so that you can assess your own level of competency and provide clinicians with the "broad strokes" of the competencies of telehealth. Topics addressed include: why telemental health is an important option for clients, the benefits (and drawbacks) of telemental health, how US licensure law impacts telemental health, telemental health-specific ethical standards, and preparing clients for a session.

We are pleased to offer this one-hour video for FREE to anyone by clicking the "Play" option on the video above.

In addition to the video training, if you would like to earn 1 CE credit, you can do that by enrolling in the one-hour self-study course for $20

Published in Blog
Thursday, 14 January 2021 16:58

The Practitioner’s Guide to Telehealth Etiquette

If you just started offering telemental health sessions, or you’d like to refresh your virtual professionalism, this telehealth etiquette guide includes practical, actionable ideas. As a therapy delivery method, telehealth expands your clinical practice options and your client base. But since most counseling programs train therapists to deliver in-person services to individuals, families, and couples, pivoting to telehealth can be challenging. 

Below are some telehealth etiquette tips to keep in mind:

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The COVID-19 pandemic has triggered a forceful period of transformation for the healthcare field, as economic pressures and safety concerns have intersected with medical and mental health needs. In response, healthcare organizations are pivoting to offer multi-layered treatment plans with a focus on telehealth.

Across the country, organizations have tasked telehealth directors, managers, or telemedicine program coordinators with implementing an ethical and practical telehealth transition plan. But directing a telehealth program is a complicated endeavor; few practices are prepared to effectively launch compliant, large-scale telehealth operations. Professionals in these roles need to understand the full scope of managing telehealth services (from strategy to implementation and evaluation). Learning about these competencies can help directors avoid pitfalls, maximize efficiency, invest in a long-term utilization plan, and increase satisfaction for customers and clinicians.

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The National Association of Social Workers (NASW) has the perennial responsibility of setting social work standards and ethics. In recent years, technological options for client engagement have flourished, resulting in an explosive demand for new mandates, guidelines, and tech boundaries in the social work field. 

The NASW is the largest professional organization dedicated to ethical social work practice. Represented by 130,000 members from 50 US states, they have established safety principles for social workers and their clients. The NASW clinical social work standards are widely cited by students, professionals, and educators to inform their practice behaviors. Though they are the leading member organization, the NASW partners with other social work groups. An example of their partnership is with The Association of Social Work Boards’ (ASWB). The NASW used the ASWB’s 2015 Model Regulatory Standards for Technology and Social Work Practice as a partial framework for the 2017 Technology in Social Work Practice Guidelines. The 2017 document represents the most current provisions for the ethical use of technology. In addition to the NASW and ASWB, the Council on Social Work Education (CSWE) and the Clinical Social Work Association (CSWA) have contributed to the current technology recommendations for the social work profession. The four collaborative organizations arrived at the 2017 standards after forming the Task Force for Technology Standards in Social Work Practice.

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Jay Ostrowski describes how his telemental health platform, Adaptive Telehealth, offers modern features for well-reasoned clinicians. With expertise in HIPAA compliance, Jay created his platform to anchor therapists as they walk an unstable mental health tightrope. Choosing Adaptive as your telehealth home base accommodates your clients, while attuning to your practice goals.

Published in Blog
Tuesday, 20 October 2020 18:50

Taskforce on Telehealth Policy

In a notoriously digital age, the healthcare industry has been the newest convert to online, virtual, and distance-based telehealth technology. The National Committee for Quality Assurance (NCQA), the Alliance for Connected Care, and the American Telemedicine Association—with enthusiastic support from 22 experts on various points of the healthcare spectrum—have formed a synergistic Taskforce on Telehealth policy (TTP). The group recently launched a forward-thinking campaign that targets three fundamental categories:

  1. The cost of telehealth service expansion (programmatic concerns).
  2. Protections and safeguards for patients in remote environments (patient concerns).
  3. Data flow, care integration, and quality control (system-level concerns).
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This course was very informative and very relevant to today's telehealth practices!
Keith Ayson
Housing Case Manager / Bridgeways
This course was very interesting and allowing me to understand the way telementalhealth services need to work correctly.
Patricia A Hill
Mental Health Counselor II and LCDC, MAC / Central County Services
I really gained a deeper understanding of Telehealth. I think this course helps pave the way for success in our field. This was very convenient. I am so blessed to take a course like this during the crisis we are facing as a nation. This course really helps me perform at a high level for my job. THANKS!!!!!!!
Jackie Tanna
Therapist / Region One Mental Health
This course is more comprehensive than all the other HIPAA courses I've taken combined.
Michelle R. Gould, LMHC
Mental Health Counselor
Courses were very informative! Extremely helpful!
Carron D. Alexander
LPC / Premier Counseling Services
Very well done. Encourages active engagement in telemental health process while guiding effectively.
Chris Brotherton
Marriage and Family Therapist / Addiction Counselor / Brotherton Counseling LLC
Very informative. I learned things that I wasn't aware of about state laws!
Tamara Coleman
Counselor / Tamara Coleman Counseling LLC
Educational and informative content that was easy to follow and comprehend.
Scott Lipp, Ph.D., LMHC, LAC, NCC
Licensed Mental Health Counselor; Adjunct Professor / Greater Things, LLC; Florida Atlantic University
I took the Board Certified-TeleMental Health Provider Training Certification Course in 2018, I feel so lucky to have found the TeleHealth Certification Institute. It's a top notch training center which has continued to provide me with tools and the knowledge to grow my private teletherapy practice. I recently participated in the TeleMental Health Preparedness Summit 2020 and was definitely not disappointed. The excitement and enthusiasm from the participants and TeleHealth Certification Institute staff is contagious. I've been inspired, since, to look into taking more courses, and joined their FaceBook group. I will likely join their consultation group in the near future. I don't believe there is another training institute out there that is as good as this one for everything telebehavioral health. Thank you Ray! You are a visionary!
Larissa Golloub, LCSW-R
Psychotherapist, solo practitioner / Larissa Golloub, LCSW
Great, course. Really helped me during this challenging time to connect with students.
Priscilla Robinson
School Counselor / Baltimore County Public Schools
The course was so informative and I was glued to my screen for the entire duration. I received so much knowledge concerning ethics in telehealth and I am greatly encouraged to read about all the standards and policies that pertain to my practice. Thank you!
Bridgette Nalumu
Public health consultant / Green and Purple Consultancy Network
This was quite beneficial. You explained well at a comfortable pace and you provided sufficient details for me to develop an Emergency Management Plan. Thank you!
Dr. STEPHEN KIURI GITONGA
This course was extremely helpful understanding the legal requirements for interstate telehealth counseling.
Donald Kirk Henderson
Licensed Professional Counselor / Milestone Family Resources
This course is providing me with valuable information that will be helpful in providing competent and effective services for clients.
Nancy Sweet-Holp, LMSW
Therapist / Liberty House of Albany
I learned a lot in this course and will put what I learned into practice when I move my home office space.
Raymond Corbo
Clinical Supervisor and Counselor / Redeemer Counseling Services
The training was well structured and presented by a knowledge individual. Information shared in the training was useful, clear, and concise and can easily be incorporated into future practice techniques.
Dora Falls
LPC, MAC Private Practice - / Private Practice
Amazing and relevant information conveyed over excellent format. This is a professional organization worth joining.
Summer Allan Wilson LCSW-S; Nationally Certified TFCBT
Pediatric Psychotherapist / East Texas Family Guidance Center
The training was very informative, there was more in-depth information to the details of privacy and HIPAA on an electronic level that I was not aware of. The more technological part of it was new information to me.
Nellie Decker
Therapist II / Yakama Nation Behavioral Health

The course was very detailed and informative. It covered everything that is necessary to work with Tele mental health.

Cynthia Allison
Mental health Counselor / Friendly Therapy LLC
Easily one of the best online or in-person workshops I have ever attended. The information was unbelievably relevant to current practice with our students doing e-learning and having to provide online therapy and support. Thank you so much for this workshop and the information.
Vincent Amador
School Psychologist / Thornridge High School
Very informative training, instruction was clear and easy to follow
Jill Bogan-El
Therapist
Thank you for an informational, relevant course to help me obtain my TMH certificate. Excellent presentation.
Tomica Horton
counselor/therapist / Jodi Province Counseling Services
Brillant concept and a great way to support counselors as they transition into on-line therapy/services.
Bianca Abrams
License Professional Counselor / The Wellness Institute of Atlanta
It was one of the best courses I’ve attended; clear, well-structured, creative, transparent and professional! Bravo.
Elizabeth Tramonte, PsyD
Private Practitioner / Elizabeth Tramonte PC
Necessary technological guidance!
Frances D Murdock
Very informative! Well organized! Takeaway- protect yourself- know your ethical code and standards/ be insured.
Brenda Staerker
Private practice / Thaxton Holistic Wellness
Wonderful free training. Helpful discussion on how to aid clients in breaking out of the negative thought trap.
Jaime Wright
Vey helpful and user friendly. Most importantly informative. Very good information to enhance an individual's practice.
La Keicia Boyd
Licensed Professional Counselor / Private Practice
This course was eye opening and highlighted some definite areas for improvement to better address emergency management planning.
Nikkita Scott
Director of Counselling & Student Activities / Bbermuda College
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